Go to People > Click User Importer > Click New
Give the Import Template a Title.
Toggle No on "New Password for Existing Users."
Select User ID, First Name, Last Name, Username, and Email in "Standard User Fields" to build this import template.
Near the bottom of this page, toggle Yes on "Include Certificates/Badges."
Select the awards to be granted below.
To select multiple awards, hold the "Ctrl" button and click multiple items.
Additionally, Course Completions are included on this page.
Toggle Yes on "Include Course Completion" > click Select Courses > select the desired courses.
The Course and Certificate must be previously created in Tovuti to be awarded. Award progress or certificates cannot be assigned to courses that are not included in the system.
From the User Importer top menu, click Download CSV Template.
Open the downloaded CSV Template > Enter the date on which the items should be earned (e.g. 02/04/2019).
Enter the User ID, First Name, and Last Name from existing users, and enter a date for the Course and Certificate.
Editing or removing any of the pre-populated column headers in the CSV template causes a failed upload. If additional columns are needed, return to the User Importer, add the additional fields and groups, and then download a new CSV template.
Include the MM/DD/YYYY format for course completion and MM/DD/YYYY for a certificate award date - one does not trigger the other. Each value needs its own date.
Click Import User CSV > click Select a File... > select the previously downloaded and edited template to be uploaded.
To get the User ID, go to the User Manager and find the User ID column on the far right of the User Manager.