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User Manager - Timeline

  • Updated

The Timeline in the User Manager allows Administrators to view different user-related activity within the LMS, and execute actions regarding these items. 

This article outlines the following concepts:

 

Timeline Overview

To access a user’s Timeline, navigate to the User Manager and select a user.

people_user-manager_timeline_01.png

 

Select the Timeline tab, and review the user timeline, which display the following information, grouped by rows:

  1. Administrator Actions
  2. Promo Code Usage
  3. Monthly Subscriptions (Active or Inactive)
  4. LMS Activity
  5. Event Activity

people_user-manager_timeline_02.png

Uncheck any of the items to hide it from the timeline. 



Scroll on the Timeline to zoom in or out of the date range. Drag the Timeline to center a specific date range.

2023-04-26_10h16_46.gif

 

Administrator Actions

In the Administrator Actions row, a history of actions performed from the Timeline are shown.

people_user-manager_timeline_04.png

 

Promo Code Usage

In the Promo Code Usage row, each time the User has used a Promo Code is logged.

people_user-manager_timeline_05.png

 

Subscriptions

Click a Subscription. Details of the Registration are shown.

timelline_new_timezone_01_.png

 

Admin Actions for a Subscription include:

  • Renew Subscription
  • Pause Subscription
  • Cancel Subscription
  • Adjust Pay Dates (opens new modal)
  • Subscription Settings (opens new modal)

 

LMS Activity

Click on a Course Purchase item in the LMS Activity row. 

people_user-manager_timeline_07.png

Course Purchase Details are shown, and Admins may process a refund as an Admin Action.

 

Event Activity

Click on an item in the Event Activity row. 

Details of the Event Action are shown.

timeline_new_timezone_03.png

Admin Actions for the Event Registration include:

  • Refund Registration
  • Cancel Registration
  • Check User In/Out

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