Private Access Only
This feature is currently in Private Access stage and only available upon request from the Tovuti Support Team.
Private Access Features are functional new features that still require some development.
Tovuti Administrators serve Learners from a number of countries and backgrounds all over the world.
Price Localization means that Brands support multiple currencies, including automated exchange rates. Much like language localization, Learners pick their preferred currency from a Currency Selector.
This article outlines the following concepts:
Manage Currencies
Go to E-commerce > click Manage Currencies
Select a Base Currency. Click Save.
If left blank, no changes are made when collecting payments in the User Portal.
Click Update Rates to pull the most recent exchange rates. Exchange rates are determined programmatically through an API. Once per day, at 11PM EST, exchange rates are updated based on currency market fluctuation.
Admins may manually update exchange rates, not allowing it to be auto-updated by Tovuti.
If a Base Currency is selected, all price fields (Courses, Events, Subscriptions) default to that Base Currency.
Multi-Currency Brands
A Brand’s default currency is determined by the Payment Gateway.
To edit a Brand’s currency, go to the Essentials tab of the Brand editor.
Scroll down to the E-commerce section and select the correct Payment Gateway, which determines the Brand’s default currency.
Toggle Enable Multiple Currencies to Yes.
Select the currencies to be available in that Brand’s User Portal.
Click Save.
Report Builder
Transactions track the base currency, currency paid, exchange rate, and base price. These are all available data points when creating a Transactions Report in the Report Builder.
The Transactions Report shows which currency was used by the Learner.
Revenue Reporting
When a Base Currency is selected, Total Revenue is no longer included in the Students tab of a Course. Total Revenue must be normalized to a single currency and therefore not calculated here. Total Revenue are reported in the Sales Dashboard and in Transaction reports of the Report Builder.
Learner Portal
Learners select any allowed currency for that Brand in the topbar of the User Portal. The price of the item changes to the selected currency based on the Exchange Rate from the Admin Portal.
All prices in the Learner Portal show in the currency selected by the Learner. This includes Courses, Events, and Subscriptions.
The currency used is tracked in the user Billing Manager.