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Tovuti Impacted

Our Technology team is aware of the current issue regarding connection & login issues with Tovuti, and is actively investigating the issue.

[12:52 PM MDT] Issue appears to originate from a network connectivity issue at Amazon Web Services (AWS).

[1:05 PM MDT] Amazon Web Services has identified a potential root cause of the errors and is attempting mitigations.

[1:48 PM MDT] Amazon Web Services is continuing to work on the issue and seeing improvements.

[2:43 PM MDT] Amazon Web Services is still working on the issue and seeing improvements.

[3:36 PM MDT] Amazon Web Services is still making progress on the issue and is continuing to see improvements.

[4:00 PM MDT] The issue appears to have subsided, however, no official resolution message from Amazon Web Services has been provided yet. Our team is continuing to monitor.

Please check back here for updates.

Email support@tovutiteam.com if you have any questions.

Unlock the power of AI-generated content creation with Dizi

Dizi is an AI-powered LMS content creation assistant that creates quizzes and lessons in seconds and entire professional-looking courses in just minutes. Turn weeks of research, planning, and lesson-building into a click of a button.
Reminder! Tovuti Weekly Maintenance Window!

Tovuti's scheduled weekly maintenance window is between 8 AM and 12 PM MT this Saturday.

No downtime is anticipated.

Utilizing the File Manager

  • Updated

The File Manager is where Tovuti Admins upload new files, view file details, and organize files into folders. All the files uploaded in Tovuti are viewable in the File Manager. 

Once uploaded, files cannot be moved to different folders within the File Manager. For this reason, it is considered best practice to set up folders and file organizations before uploading files.

The File Manager supports the following file types:

  • mp3

  • mp4

  • bmp

  • csv

  • doc

  • gif

  • ico

  • jpg

  • jpeg

  • odg

  • odp

  • ods

  • odt

  • pdf

  • png

  • ppt

  • swf

  • txt

  • xcf

  • xls

  • svg

  • feature

.xml and .xsd files are not supported file types in the File Manager. However, they may be included as part of an eLearning Package.

The File Manager is where Tovuti Admins upload new files, view file details, and organize files into folders. All the files uploaded in Tovuti are viewable in the File Manager. 

Go to Content Creation > Click File Manager

Content_Creation-File_Manager-01 (1).png

Files are uploaded and new folders can be created in the top portion of the screen. Files within the File Manager are viewed in Thumbnail or Detail View. To view the content of a folder, click on it.

 

The File Manager has specific file size limits that ensure optimal performance for the resources being uploaded. Please review the list below with regards to the files and corresponding size limit when uploading in Tovuti.

  • PowerPoints and PDFs in the File Manager, Secure File Locker, and the Uploader in Lessons

    • 10 MB Size Limit

  • Videos in the File Manager and Interactive Videos

    • 500 MB Size Limit

    • If you need to utilize larger video files, we recommend utilizing a video hosting site such as Vimeo or YouTube to host your content for you

  • Document File Size when presenting in the Virtual Classroom

    • 40MB File Size Limit

  • PowerPoints and PDFs when using the Interactive Presentation Importer

    • No limit, recommend less than 100 MB for performance when uploading

  • Images for Course, Event, and Lesson Cover Images and Thumbnails

    • No limit, recommend less than 1 MB for performance

For information on which file types are supported for the File Upload Lesson Activity, view the Help Center article here. 

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