Dashboards allow for a birds-eye view of the activity within the Community module. This allows Administrators to better understand how Learners interact within this feature.
This article outlines the following concepts:
Headers
Go to Social > Click Community Dashboard
Along the top, different headers are included that direct to different settings and reports within Community:
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Monitor
- Activities
- Members
- Reports
- Mail Queue
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Configuration
- Site
- Privacy
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Profiles
- Profile Fields
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Groups
- View Groups
- Group Categories
- Group Settings
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Events
- View Events
- Event Categories
- Event Settings
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Photos
- View Photos
- Photo Settings
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Videos
- All Videos
- Video Categories
- Video Settings
Number Totals
Within the multi-color boxes, a total number of different items within the Community are displayed:
- Members
- Email Messages
- Posts
- Photos
- Videos
- Groups
- Events
- Discussions
Graphs
Two graphs are displayed: User Engagement and Data Statistics.
These graphs can be filtered to show different periods. On the right-hand side, the most recent community activity is displayed in a feed.
Most Recent Activity
A list of the most recent activity, including posts, comments, and registrations is shown.
Use Cases
The following are possible general use cases for utilizing this feature:
Monitoring community health and engagement at a glance
A community manager wants to track how active learners are in forums, groups, and other social features to ensure that the learning environment stays vibrant and on-topic.
This feature is useful because:
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The dashboard displays total counts of posts, media, and members in real time
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Engagement graphs help visualize user activity trends over time
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The recent activity feed highlights where interactions are happening now
Example Use Case
A manager checks the Community Dashboard and sees a spike in “Posts” and “Photos” after launching a group photo contest. The User Engagement graph confirms a 40% increase in participation week over week, validating the initiative’s success.
Identifying underused community features for optimization
An admin wants to assess which community components — like groups or events — are seeing low activity so they can take action to improve participation or reallocate focus.
This feature is useful because:
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Visual totals help spot low-performing areas (e.g., few event registrations or group posts)
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Filters on graphs allow comparison over days, weeks, or months
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Data informs targeted improvements to content or configuration
Example Use Case
An education platform notices that “Events” have low numbers compared to “Groups.” The dashboard shows minimal registrations over the past 30 days. The team updates event promotion strategies and re-evaluates scheduling to boost visibility.
Quickly accessing community management tools from a central hub
An administrator wants an efficient way to access all the sub-settings and reports related to Community — without navigating through multiple menus.
This feature is useful because:
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Dashboard headers link directly to key Community areas (Profiles, Groups, Media, etc.)
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Streamlines workflows for community moderation and configuration
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Saves time when investigating user activity or adjusting settings
Example Use Case
A moderator receives a report about an inappropriate video upload. From the Community Dashboard, they click the “All Videos” header, locate the content, and take action — all without leaving the dashboard interface.