No matter what type of user will be interacting with your LMS, it’s important to remember and share their needs with your team. When there is an important piece of information that you want all admins to know about a specific user, you can do so by adding a Note to a User’s Account.
Go to People > Click User Note > Click New
Give this note a subject and select to which user this note will be attached. Assign this note a status, a date for review, and a version of the note. Lastly, type the note within the text box.
Additionally, a User Note can be created through the User Manager.
Go to People > Click User Manager> under the desired User, click "Add a Note"
This will redirect to the note creator. The User field will be auto-filled with the selected user from the previous page.
Fill out the required fields. Click Save.