Keeping Learners updated on changes or updates is important in determining their success. An informed student is a successful student.
Tovuti offers robust Notifications to keep Learners up to date.
This article outlines the following concepts:
Create a New Notification
Go to Communications > Click Notifications > Click New
Select a previously-created Notification and click Duplicate Notification(s) to create Notifications with similar content or structure.
Select the trigger with Alert Type and give the Notifications a Name.
For information on viewing Notification Recipient History, view the Help Center article here.
Alert types include:
- Subscription Registration
- Course Registration
- Course Purchase
- Course Assigned
- Course Recommended
- Course Due
- Assignment Due
- Award Expiration
- New User Welcome Email
- Course Completed
- Award Earned
Subscription Registration
This notification is sent when a user signs up for a Subscription. This notification can be associated with a specific brand, select subscription plans, or all subscription plans.
Select the Subscription Registration Alert Type.
Select All Items to include all Subscriptions, or select Select Items Only to choose the Subscriptions included in this alert. Craft the Subject Title and Message body to be sent to users.
*Note: The Subscription will need to be set up before crafting the notification. See the Help Center Article for Subscriptions here.
Course Registration
This notification is sent when a user registers for a course.
Select the Course Registration Alert Type.
Select All Items to include all Courses, or Select Items Only to choose the Courses included in this alert. Craft the Subject Title and Message body to be sent to users.
*Note: Course will need to be built before they can be attached to a Notification. See the Help Center Article for Courses here.
Course Purchased
This notification is sent when a user purchases a course. This is generally used as proof of purchase for users.
Select the Course Purchase Alert Type.
Select All Items to include all Courses, or select Select Items Only to choose the Courses included in this alert. Craft the Subject Title and Message body to be sent to users.
Course Assigned
This notification is sent when a course has been assigned to a user.
Select the Course Assigned Alert Type.
Select All Items to include all Courses, or select Select Items Only to choose the Courses included in this alert. Craft the Subject Title and Message body to be sent to users.
Course Recommended
This notification alerts users that a course has been recommended to them.
Select the Course Recommended Alert Type.
Toggle All Items to include all Courses or toggle Select Items Only and select the Courses to be included in this alert. Craft the Subject Title and Message body to be sent to users.
*Note: Course Assignments and Recommendations must be built before they can be attached to a Notification. See the Help Center Article for Course Assignments here.
Course Due
This notifies users that a course is approaching its due date.
Select the Course Due Alert Type.
Designate the Interval to Send (how early before the due date this notification is sent).
Select All Items to include all Courses, or select Select Items Only to choose the Courses included in this alert. Craft the Subject Title and Message body to be sent to users.
Course Due Notifications are sent to both Users assigned the Course and Users included in the Permissions tab of Courses.
Assignment Due
This notification alerts users that an assignment is approaching its due date.
Select the Course Due Alert Type
Designate the Interval to Send (how early before the due date this notification is sent)
Select All Items to include all Course Assignments, or select Select Items Only to choose the Course Assignments included in this alert. Craft the Subject Title and Message body to be sent to users.
Award Expiration
This notifies users that a Certificate or Badge is set to expire within Tovuti.
Select the Award Expiration Alert Type
Designate the Interval to Send (how early before the expiration date this notification is sent)
Select All Items to include all Awards, or select Select Items Only to choose the Awards included in this alert. Craft the Subject Title and Message body to be sent to users.
*Note: Awards must be built before they can be attached to a Notification. See the Help Center Article for Creating Awards here.
New User Welcome Email
This Alert is triggered when an Admin creates a User through the User Manager, with the default configuration providing Users their Login credentials and a link to your Tovuti instance.
Select the New User Welcome Email Alert Type
Select the Associated Brands or Global (all brands) that apply to this welcome email. Craft the Subject Title and Message Body of the Welcome Email.
Course Completed
This notification triggers when a user completes a Course.
Select the Course Completion Alert Type.
Select All Items to include all Courses, or select Select Items Only to choose the Courses included in this alert. Craft the Subject Title and Message body to be sent to users.
Award Earned
This notification triggers when a user earns an Award.
Select the Course Completion Alert Type.
Select which type of Awards are selectable.
Select All Items to include all Awards, or select Select Items Only to choose the Awards included in this alert. Craft the Subject Title and Message body to be sent to users.
If you’re ready for this notification to be sent when triggered, make sure the Published toggle is set to “Yes.”
Click Save.