Refresh Course Progress

Admins can constantly update Courses to include new material. When new Lessons are added to or removed from a Course, Admins can also refresh the course progress so that users see a more accurate completion percentage in their dashboards. This also reflects a more accurate course completion percentage for reporting. 

This article outlines the following concepts:

• Edit Lesson(s) in a Course
  • Course Level
  • Lesson Level
• Course Events and Final Course Surveys
• Refresh Individual Course Progress

Edit Lesson(s) in a Course

The refresh course progress function can only be applied when Lessons have been added to or removed from a Course. This can be accomplished at the Course level or the Lesson level.

Course Level

Go to the Content tab of a Course. 

Click Create new Lesson or Add existing Lesson to include additional lessons in this course. 

Or, click the x icon beside a Lesson to remove it from a Course. Unpublishing a lesson also affects the course progress calculation. 

Click Save. 

Lesson Level

Go to the Details tab of a Lesson. 

Assign this course to a specific lesson. 

Click Save.

Course Events and Final Course Surveys

Course Events and Final Course Survey behave similarly to lessons in the context of a course. They are also included in the calculation of course progress under the following conditions:

• Course Events are only calculated in course progress when registration is required
  • If “Allow learners to register for all events” is enabled, all included Course Events are used in the progress calculation. 
  • If “Allow learners to register for all events” is disabled, progress calculation only inludes the number set in “Course Event Registration limit”
• Final Course Surveys are only calculated in course progress if it is required for course completion

Refresh Individual Course Progress

Once a Course has been updated with new Lesson(s), Course progress can be refreshed. 

Go to Learning > click Courses > select the course that includes new lessons

Go to the Learner Progress tab. 

View the current progress percentage and any completed dates for users. 

Click Refresh progress. 

Admins are shown a confirmation toast. The recalculation refresh can take up to several minutes to complete. Click Yes, refresh course progress to proceed. 

When the refresh recalculations are completed, progress percentages are updated based on the amount of new lessons included in the course. 

For example:

• A user has completed all three of the lessons in a course. This grants them a 100% progress percentage. 
• An Admin adds one new lesson to the course and refreshes the course progress. 
• The user is now shown to have 75% progress because they have completed 3 out of the new total 4 lessons. 

It may take a couple minutes for progress to be refreshed properly. A loading spinner is shown while the calculation occurs. 

Any previously shown completed dates are zeroed out.