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Tovuti Remains Operational during the Global Service Degradation

[6-12-2025 1:45 PM MT] We have noticed multiple services across the internet are degraded worldwide impacted by a Google Cloud Service Disruption. We want to ensure we are monitoring and Tovuti remains up and operational at this time. There are services that may be impactful to your sites, such as YouTube and Vimeo, among others. The MOYO button in the bottom right corner of the admin panel is also affected by this disruption.

Please check back here for updates.

Email support@tovutiteam.com if you have any questions.

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Tovuti's scheduled weekly maintenance window is every Saturday between 8:00 AM and 12:00 PM, US Mountain Time.

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Configure a Zoom Integration

  • Updated

Just as Tovuti has been built to make virtual learning possible from anywhere, Zoom is the world’s preferred platform for enabling face-to-face global communication. Zoom can be configured to a specific brand within Tovuti and integrated with Virtual Classrooms.

Utilizing Tovuti and Zoom together allows Administrators to take full advantage of both platforms.

As of September 8th, 2023, Zoom is deprecating its JTW tokens authentication process. This causes all Zoom integrations created prior to the LMS 2.67 release to no longer function until re-authenticated with OAuth2.

This article outlines the following concepts:

 

Update Legacy Integration to the New OAuth2 Method

Go to Configuration > click Integrations > click Setup Integration

configuration_integrations_zoom_01.png

 

Any previously created Zoom integrations and their statuses are shown. Statuses include Active, Inactive, or Needs updated. 

configuration_integrations_zoom_02.png

 

The “Needs updated” status indicates a Zoom integration that requires reauthentication based on Zoom’s policy or platform updates. 

To reauthenticate an existing Zoom integration, follow the steps below. 

Click the integration that requires updating.

configuration_integrations_zoom_03.png

 

The previously configured JWT credentials are shown. 

Click Authenticate with OAuth to update the authentication.

configuration_integrations_zoom_04.png

 

The Zoom login is opened in the same tab. Log in to Zoom using the account credentials.

configuration_integrations_zoom_05.png

 

Click Allow to authorize the integration and enable Zoom to access the necessary information.

Only Zoom Admin accounts have permission to authenticate applications.

configuration_integrations_zoom_new_authorize.png

 

The browser returns to the Tovuti Admin Portal. 

Click Save to finalize to finish the authentication update.

configuration_integrations_zoom_07.png

 

Create a New Zoom Integration

In the Zoom integrations list view, click New.

configuration_integrations_zoom_08.png

 

Click Authenticate with OAuth. Authenticate the Zoom integration.

configuration_integrations_zoom_09.png

 

Login and click Allow to authorize the integration and enable Zoom to access the necessary information.

configuration_integrations_zoom_new_authorize.png

 

Once the authentication is processed, give the integration a Name and click Save to finalize. 

configuration_integrations_zoom_11.png

 

Click Deactivate in the editor to cancel the Zoom integration. configuration_integrations_zoom_new_deactivate.png

 

Connect a Zoom Integration with a Brand

The Zoom integration can then be assigned directly to a Brand in the Essentials tab of the Brand editor.

configuration_integrations_zoom_12.png

 

Use Cases

The following are possible general use cases for utilizing this feature:

 

Migrating legacy integrations to maintain virtual learning continuity

An LMS administrator learns that Zoom’s JWT-based integration has expired for their Tovuti instance. They need to reauthenticate using OAuth2 to avoid disruption to upcoming virtual classrooms.

This feature is useful because:

  • OAuth2 keeps Zoom connections secure and compliant with current Zoom standards

  • Existing Zoom sessions can be maintained with minimal rework

  • Admins are guided through a clean update process, reducing errors

Example Use Case
A university uses Tovuti to deliver remote evening classes. After Zoom’s JWT token deprecation, instructors begin reporting broken classroom links. The Admin goes to Integrations, sees “Needs updated” status, reauthenticates via OAuth2, and preserves all upcoming sessions without re-creating them from scratch.

 

Aligning Zoom accounts with specific brand identities

A global organization uses multiple Tovuti brands (e.g., North America, Europe) with separate training admins and Zoom licenses. They want to ensure Zoom sessions are routed through the correct accounts based on region.

This feature is useful because:

  • Zoom integrations can be scoped by Brand for better control

  • Supports compliance and localization (e.g., GDPR-specific EU accounts)

  • Reduces confusion around who owns each Zoom session

Example Use Case
A compliance training firm operates in the U.S. and EU under separate brands. In Tovuti, the Admin connects different Zoom accounts (OAuth-authenticated) to each brand. When an EU user enters a Virtual Classroom, the session pulls from the EU-compliant Zoom account, maintaining both legal and operational separation.

 

Centralizing Zoom management for multiple administrators

An enterprise team has several course builders managing their own virtual sessions. Instead of each instructor creating separate Zoom integrations, the admin wants to create and manage all Zoom credentials centrally.

This feature is useful because:

  • A single OAuth2 integration can serve multiple Virtual Classrooms

  • Admins retain full control and visibility over Zoom usage

  • Avoids duplicate credentials or shadow IT risks

Example Use Case
At a software training company, the LMS administrator sets up a shared Zoom integration authenticated via OAuth2. This integration is made available to all course designers when setting up Virtual Classrooms. Each team member uses the same verified account without needing to manage their own Zoom logins.

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