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Tovuti Impacted

Our Technology team is aware of the current issue regarding connection & login issues with Tovuti, and is actively investigating the issue.

[12:52 PM MDT] Issue appears to originate from a network connectivity issue at Amazon Web Services (AWS).

[1:05 PM MDT] Amazon Web Services has identified a potential root cause of the errors and is attempting mitigations.

[1:48 PM MDT] Amazon Web Services is continuing to work on the issue and seeing improvements.

[2:43 PM MDT] Amazon Web Services is still working on the issue and seeing improvements.

[3:36 PM MDT] Amazon Web Services is still making progress on the issue and is continuing to see improvements.

[4:00 PM MDT] The issue appears to have subsided, however, no official resolution message from Amazon Web Services has been provided yet. Our team is continuing to monitor.

Please check back here for updates.

Email support@tovutiteam.com if you have any questions.

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Reminder! Tovuti Weekly Maintenance Window!

Tovuti's scheduled weekly maintenance window is between 8 AM and 12 PM MT this Saturday.

No downtime is anticipated.

Add Email Options

  • Updated

Online accounts and software run on email logins and settings. Adding email options in configuration allows for easy and quick application of multiple email account settings throughout the LMS.

 

Go to Configuration > Click Email > Click New

configuration_email_01.png

 

Edit all of the fields for this email.

configuration_email_02.png

 

Click Save.

When editing Brands, this email option is now selectable. Selecting this option automatically applys the email settings saved by following the steps above.

NOTE: While the organization can use it's own SMTP service, please note Tovuti does not support the setup or configuration of these services.

WARNING: Misconfiguration leads to no emails being sent from the organization's site until corrected or reverting the "Use Custom SMTP" toggle back to "No".

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