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Tovuti Impacted

Our Technology team is aware of the current issue regarding connection & login issues with Tovuti, and is actively investigating the issue.

[12:52 PM MDT] Issue appears to originate from a network connectivity issue at Amazon Web Services (AWS).

[1:05 PM MDT] Amazon Web Services has identified a potential root cause of the errors and is attempting mitigations.

[1:48 PM MDT] Amazon Web Services is continuing to work on the issue and seeing improvements.

[2:43 PM MDT] Amazon Web Services is still working on the issue and seeing improvements.

[3:36 PM MDT] Amazon Web Services is still making progress on the issue and is continuing to see improvements.

[4:00 PM MDT] The issue appears to have subsided, however, no official resolution message from Amazon Web Services has been provided yet. Our team is continuing to monitor.

Please check back here for updates.

Email support@tovutiteam.com if you have any questions.

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Reminder! Tovuti Weekly Maintenance Window!

Tovuti's scheduled weekly maintenance window is between 8 AM and 12 PM MT this Saturday.

No downtime is anticipated.

Configure Authorize.Net as the Payment Processor

  • Updated

Settings within Tovuti

Go to Configuration > click Payment Gateways > Click New

configuration_payment-gateways_authorize.net_01.png

 

Give this payment gateway a Name. It is recommended that the name has a reference to Authorize.Net for easy selection. 

In the Payment Gateway selector, select Authorize.Net. 

In the Payment Gateway Settings section, select either Development or Production in Account Mode depending on the organization's Authorize.Net credentials.

Depending on the account mode selection, provide the organization's development or production API Login ID and Transaction Key.

Finish configuring the fields in Billing Settings as preferred. 

configuration_payment-gateways_authorize.net_02.png

Click Save.

 

Settings within Authorize.Net

For Authorize.net to function properly with Tovuti, it is important to ensure that a Card Code is NOT required and CIM (Customer Information Manager) is enabled within Authorize.net.

 

Ensure Card Code is note checked

Login to the Merchant Interface at https://account.authorize.net/.

Click Settings in the main left-side menu > click Payment Form > click Form Fields.

Uncheck the Card Code fields for "View," "Edit," and "Required."

Click Submit.

 

Enable CIM (Customer Information Manager)

Please refer to the documentation provided on this process here.

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