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Tovuti Impacted

Our Technology team is aware of the current issue regarding connection & login issues with Tovuti, and is actively investigating the issue.

[12:52 PM MDT] Issue appears to originate from a network connectivity issue at Amazon Web Services (AWS).

[1:05 PM MDT] Amazon Web Services has identified a potential root cause of the errors and is attempting mitigations.

[1:48 PM MDT] Amazon Web Services is continuing to work on the issue and seeing improvements.

[2:43 PM MDT] Amazon Web Services is still working on the issue and seeing improvements.

[3:36 PM MDT] Amazon Web Services is still making progress on the issue and is continuing to see improvements.

[4:00 PM MDT] The issue appears to have subsided, however, no official resolution message from Amazon Web Services has been provided yet. Our team is continuing to monitor.

Please check back here for updates.

Email support@tovutiteam.com if you have any questions.

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Reminder! Tovuti Weekly Maintenance Window!

Tovuti's scheduled weekly maintenance window is between 8 AM and 12 PM MT this Saturday.

No downtime is anticipated.

Tovuti Browser and Operating System Requirements

  • Updated

In order for Tovuti to perform at the highest level for both Administrators and Users, please ensure your run the most recent version of the Operating System and one of the following supported browsers.

 

When using Tovuti on a Windows device:

Supported Browsers

  • Microsoft Edge
  • Google Chrome
  • Firefox

*Tovuti is not supported on any version of the Internet Explorer browser

 

When using an Apple MacOS device:

Supported Browsers

  • Safari 3.0 or higher
  • Microsoft Edge
  • Google Chrome
  • Firefox

When using Tovuti on an iOS or Android mobile device, the above-mentioned browsers are supported. Ensure that the most recent version of the browser is installed. 

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