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Tovuti Impacted - API

[1-16-25 12:00 PM MT] Our Technology team is aware of the issue with API and is working on a resolution. In the meantime, we do not recommend attempting to utilize API.

[12:30 PM MT] The Technology team continues to investigate the concern. There is no new update at this time.

[1:00 PM MT] The Technology team continues to investigate the concern. There is no new update at this time.

[1:30 PM MT] The Technology team continues to investigate the concern. There is no new update at this time.

[2:00 PM MT] The Technology team continues to investigate the concern. There is no new update at this time.

[2:24 PM MT] The API is up and functioning as expected and we are continuing to monitor the situation. Updates will continue to be posted here as necessary.

Please check back here for updates.

Email support@tovutiteam.com if you have any questions.

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Dizi is an AI-powered LMS content creation assistant that creates quizzes and lessons in seconds and entire professional-looking courses in just minutes. Turn weeks of research, planning, and lesson-building into a click of a button.
Reminder! Tovuti Weekly Maintenance Window!

Tovuti's scheduled weekly maintenance window is every Saturday between 8:00 AM and 12:00 PM, US Mountain Time.

There may be downtime during this period.

Basic Troubleshooting Links

  • Updated

This article can help admins when looking for ways to have users perform basic troubleshooting within the specific browser settings by giving links on how to complete the action. Most common browsers used are: Google Chrome, Mozilla Firefox, Microsoft Edge, and for Apple/IOS Safari. 

 

Clearing Cache & Cookies:

Chrome: https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop 

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#:~:text=select%20Storage.-,Clear%20a[…]and%20cache,.,-Clear%20all%20cookies 

Edge: https://www.microsoft.com/en-us/edge/learning-center/how-to-manage-and-clear-your-cache-and-cookies?form=MA13I2#:~:text=How%20to%20clear,cookies%20and%20cache 

Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac

Private browsing:

Incognito Chrome: https://support.google.com/chrome/answer/95464?hl=en&co=GENIE.Platform%3DDesktop 

Private Window Firefox: https://support.mozilla.org/en-US/kb/private-browsing-use-firefox-without-history#:~:text=information%20Firefox%2[…]he%20top.,-What%20does%20Private 

Private Edge: https://support.microsoft.com/en-us/microsoft-edge/browse-inprivate-in-microsoft-edge-cd2c9a48-0bc4-b98e-5e46-ac40c84e27e2

Private Window Safari: https://support.apple.com/et-ee/guide/safari/ibrw1069/mac#:~:text=In%20the%20Safari%20app%20on,Browse%20as%20you%20normally%20would

Update browsers:

Chrome: https://support.google.com/chrome/answer/95414?hl=en&co=GENIE.Platform%3DDesktop 

Firefox: https://support.mozilla.org/en-US/kb/update-firefox-latest-release 

Edge: https://support.microsoft.com/en-au/topic/microsoft-edge-update-settings-af8aaca2-1b69-4870-94fe-18822dbb7ef1# 

Safari: https://support.apple.com/en-us/102665 

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