Certificates and Courses in the Batch Updater

Because certificates are not automatically awarded when a course completion date is added in the Batch Updater, it is important to specify the dates for both the course completion and certificate award.

  1. Go to People > Click User Importer > Click New

    Screen Shot 2020-05-05 at 12.06.23 PM
  2. Give the Import Template a Title > Set New Password for Existing Users = No
    Screen Shot 2020-05-05 at 12.06.58 PM
  3. Select User ID, First Name and Last Name to build the import template

    Screen Shot 2020-05-05 at 12.08.38 PM
  4. Set Include Certificates and Badges > Select the items to grant
    Screen Shot 2020-05-05 at 12.09.23 PM
    NOTE: The course and certificate must exist already in your Tovuti system to be awarded. Tovuti will not award progress or certificates to courses that are not included in the system.
  5. Click Save and Close at the top of the page
  6. Download the CSV template

    Screen Shot 2020-05-05 at 12.10.35 PM
  7. Open the downloaded CSV > Enter the date the items should be earned (e.g. 02/04/2019). Populate the user ID with First Name and Last Name from existing users, and enter a date for the course and certificate.
  8. Import the Template

    Screen Shot 2020-05-05 at 12.10.49 PM

Tip: To get the User ID, go to the User Manager and find the User ID column on the far right of the User Manager:

Note: You must include MM/DD/YYYY for a course completion and MM/DD/YYYY for a certificate award date - one with not trigger the other, you must specifically date these two values.